Booking policy and cancellations:

• 100% of the payment is requested at the time of booking for stays less than 60 days before the date of entry.
• 50% non-refundable are requested for the purpose of guaranteeing the reservation for bookings more than 60 days prior to the date of entry.
• Full refund 60 days before the date of entry.
• The remaining 50% will be requested 60 days before the entry date.

Our apartments in Rua da Bica are all PET FRIENDLY. A special cleaning and allergy fee of 40,00€ per pet per stay is required. Payment is made at the time of check-in in cash.

• Bedding
• Towels
• Change of bed linen and towels on the 7th night
• Change of towels in the middle of the week for stays longer than 5 nights.
• 24/7 Service

We guarantee that all our units are properly sanitized with professional products both in cleaning and washing all towels and sheets.

At each check-in will be left alcohol gel and masks. Check-in will be done as the customer wishes, either in person or at a distance.

Ask us which products we use, we will be happy to share their technical data sheets.

Feel safe as if you were in your home!